Purchasing
Where can I buy OCCHI products?
OCCHI sunglasses are available through an exclusive network of authorized retailers and distributors worldwide. Our premium selection is carefully curated to ensure a seamless shopping experience.
If you need help locating a specific store, check our stockists to find the nearest OCCHI retailer.
Can I try on OCCHI sunglasses before purchasing?
You can explore our collection in person at select showrooms in major cities. Our expert staff is available to guide you through the different styles, materials, and fits to help you find the perfect pair.
If an OCCHI showroom isn’t nearby, visit one of our authorized retailers for a personalized shopping experience. If you need assistance finding the nearest stockist, contact us.
Servicing and Repairs
Who should I contact for servicing or repairs?
For general maintenance or repairs, please contact the retailer or distributor where you purchased your OCCHI sunglasses. They will assist you directly—be sure to provide proof of purchase to expedite the process.
If you’re unable to reach your original retailer, you can contact our customer support team at support@occhi.com for further assistance.
For those who prefer to handle minor fixes themselves, we provide detailed repair guides on our social media channels, covering essential care tips and easy repairs.
How do I take care of my OCCHI sunglasses?
To maintain the pristine quality of your OCCHI sunglasses, we recommend regular cleaning and careful handling. Use a microfiber cloth to clean your lenses, and avoid using harsh chemicals or rough materials that may cause scratches.
Store your sunglasses in their protective case when not in use to preserve their shape and finish. For more detailed care instructions, refer to our official care guide.
What is the warranty on OCCHI products?
OCCHI sunglasses are crafted with precision and durability, and they come with a warranty that covers manufacturing defects. Warranty periods may vary depending on the product.
For specific details on warranty coverage, please visit the individual product pages.
Where can I buy spare parts?
Some OCCHI models are designed with replaceable components, making it easy to swap out worn parts. If you require replacement lenses, nose pads, or other components, please contact your original retailer. If you need additional assistance, reach out to us through the contact page on our website.
Shipping
What shipping services do you offer?
We offer various shipping options to accommodate different needs. Standard orders are shipped via trusted carriers such as FedEx and UPS, while premium delivery services are available for exclusive or high-value purchases.
What if my order arrives damaged?
If your package arrives damaged, please inspect it carefully and report any visible issues on the delivery receipt. If you discover hidden damage after unpacking, contact us immediately so we can resolve the issue as quickly as possible.
For any concerns regarding your shipment, please reach out to our support team, and we’ll assist you in finding a solution.
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